Privacy Policy

Last review: April 27, 2021

TOTAL SYNERGY TECH, SA cares about your privacy. For this reason, we collect and use personal data only when necessary for us to deliver our products, services and website to you. Collectively, our 'Services'. Your data includes information such as:

  • Name
  • direction
  • phone number
  • Date of birth
  • Email address
  • Other data collected could directly or indirectly identify you.

Our Privacy Policy is intended to describe how and what data we collect and how and why we use your data. It also describes the options we provide you to access, update or take control of the data we process.

If you have questions about our practices or any of your rights described below, you can contact our assigned Data Protection Officer by contacting us at info@globalsynergytech.com. This inbox is actively monitored and managed to deliver an experience you can confidently trust.

What information do we collect?

We collect information so that we can provide you with the best possible experience when you use our services. Much of what you probably consider personal data is collected directly from you when:

(1) create an account or purchase any of our services.

(2) request assistance from our support team.

(3) fill out contact forms or request newsletters or other information from us

(4) participate in contests and surveys, apply for a job, or otherwise participate in activities that we promote that may require information about you.

(5) register products with us, such as domain names and email accounts

However, we also collect additional information when providing our services to you to ensure necessary and optimal performance. These collection methods may not be as obvious to you, so we wanted to highlight and explain a bit more below what these might be (as they vary from time to time) and how they work:

  • Account-related information is collected in association with your use of our services, such as account number, purchases, when products are renewed or expired, information requests and customer service requests, and notes or details. that explain what you requested and how we responded.
  • Cookies and similar technologies on our websites and our mobile applications allow us to track your surfing behavior. Links have been clicked, articles have purchased device type, and collected various data, including analytics, on how you use and interact with our services. This enables us to provide you with more relevant product offerings, a better experience on our sites and mobile applications, and to collect, analyze and improve the performance of our services. We may also collect your location using your IP address so that we can personalize our services. For additional information and to learn how to manage the technologies we use, visit our Cookie Policy.
  • Data about the use of the Services is collected automatically when you use and interact with our services, including metadata, log files, cookie / device IDs, and location information. This information includes specific data about your interactions with features, content, and links, including those of third parties such as social media plug-ins, contained in the services, Internet protocol (IP) address, type, and settings. of the browser, the date and time the services were used, information about browser settings and add-ons, language preferences and cookie data, information about the devices that access the Services, including the type number, what operating system is used, device configuration, application IDs, unique device identifiers, and error data, and some of this collected data may be able to and used to approximate your location.
  • Supplemented Data about you may be received from other sources, including publicly available databases or third parties from whom we have purchased data, in which case we may combine this data with information we already have about you so that we can update, expand and analyze the accuracy. of our records, identify new customers and provide products and services that may be of interest to you. If you provide us with personal information about others or give us your information, we will only use that information for the specific reason it was provided to us.

How We Use Information

We strongly believe in minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to provide the services you purchase or interact with, or (3 ) as required or permitted for legal compliance or other legal purposes. These uses include:

We are delivering, improving, updating and improving the services we provide to you. We collect various information related to your purchase, use and / or interactions with our services. We use this information to:

  • Improve and optimize the operation and performance of our services, including our websites and mobile applications
  • Diagnose problems and identify any security risks, errors, or necessary improvement in services
  • Detect and prevent fraud and abuse of our services and systems
  • Compilation of aggregated statistics on the use of services
  • Understand and analyze how you use our services and which products and services are most relevant to you.

Often, much of the data collected is aggregate or statistical data on how people use our services and is not linked to personal data. The extent to which personal data is linked or linkable to personal data causes us to process it accordingly.

Share with trusted third parties. We may share a part of your data with affiliated companies only for the specific provision of services. With third parties with whom we have partnered to allow you to integrate their services into our services, and with trusted third party service providers as necessary to perform services on our behalf, such as:

  • Credit card payment processing
  • Domain name registration
  • Service announcements
  • Conducting contests or surveys
  • Perform analysis of our services and customer demographics
  • Communicate with you, such as by email or survey delivery
  • Management of the relationship with the client.

We only share your data as necessary for a third party to provide the services as requested or as necessary on our behalf. These third parties (and subcontractors) are subject to strict data processing terms and conditions and are prohibited from using, sharing or retaining your data for any purpose other than the one specifically contracted for (or without your consent).

Communicate with you

We may contact you directly or through a third-party service provider regarding products or services that you have registered or purchased from us, such as those necessary to deliver transactional or service-related communications. We may also contact you with offers of additional services that we believe are valuable to you if you give us your consent or if you allow it based on legitimate interests. It is not necessary to provide assistance as a condition of purchasing our goods or services. These contacts may include:

  • Email
  • Text messages
  • Phone calls
  • Automated phone calls or text messages.

You can also update your subscription preferences regarding receiving communications from us by logging into your account when available and visiting the "Account Settings" page.

Suppose we collect information from you related to a co-branded offer. In that case, it will be clear at the point of collection who is collecting the information and what privacy policy applies. In addition, it describes any options you have regarding the use and / or sharing of your data with a co-branded partner, as well as how to exercise those options.

If you use a service that allows you to import contacts, we will only use communications and any other personal information for the requested service. If you believe that someone has provided us with your personal information and you wish to request that it be removed from our database, please contact us at info@globalsynergytech.com.

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties that, in our sole discretion, we deem necessary or appropriate to respond to legal claims and processes, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or anyone, or to prevent or stop activities that we consider illegal or unethical.

To the extent that we are legally permitted to do so, we will take reasonable steps to notify you if we are required to provide your personal information to third parties as part of the legal process.

Website analysis

We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our website or mobile applications, including which pages you visit, which site you visited before visiting our website, how much time you spend on each page. , what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our services. These tools place persistent cookies on your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider. The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country where you reside. Although the information collected does not include personal data such as name, address, billing information, etc., the data collected is used and shared by these service providers for their privacy policies. You can control the technologies we use by managing your settings through our Cookie Policy or the "cookie banners" that may be displayed (this depends on the URL of the website visited) when you first visit our web pages, or by using the configuration of your browser or third-party tools, such as Disconnect, Ghostery and others.

Third Party Websites

Our website and mobile applications contain links to third party websites. We are not responsible for the privacy practices or the content of third party sites. Please read the privacy policy of any website you visit.

How you can access, update or delete your data.

Some of our services have an account function. To easily access, view, update, delete, or transfer your data (when available), or update your subscription preferences, log into your Account and visit "Account Settings." If your service does not have an account setup page or login, please email info@globalsynergytech.com for additional information and guidance on how to access, update, or delete data.

Suppose you request to delete your data, and that data is necessary for the products or services you have purchased. In that case, the request will be fulfilled only to the extent that it is no longer necessary for any Service purchased or required for our legitimate business purposes or legal or contractual recordkeeping requirements.

If for any reason you are unable to access your Account Settings, you can also contact us using one of the methods described in the "Contact Us" section below.

How we protect, store and retain your data.

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including the use of encryption where appropriate.

We retain personal data only for as long as it is necessary to provide the services you have requested and thereafter for a variety of legitimate business or legal purposes. These can include retention periods:

  • required by law, contract or similar obligations applicable to our business operations
  • to preserve, resolve, defend or enforce our legal / contractual rights
  • necessary to maintain adequate and accurate business and financial records

If you have any questions about the security or retention of your data, you can contact us at info@globalsynergytech.com.

'Do not track' notifications.

Some browsers allow you to notify the websites you visit automatically not to track you using a "Do Not Track" signal. There is no consensus among industry participants on what "Do Not Track" means in this context. Like many websites and online services, we currently do not alter our practices when we receive a "Do Not Track" signal from a visitor's browser. For more information on 'Do Not Track', you may want to visit www.allaboutdnt.com.

Age restrictions.

Our services are available for purchase only for those over 18 years of age. Our services are not directed, intended to be consumed by, or designed to attract individuals under the age of 18. If you know or have reason to believe that someone under the age of 18 has provided us with any personal information, please contact us.

Changes to our Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. Suppose we decide to change our Privacy Policy. In that event, we will post those changes to this Privacy Policy and elsewhere we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Us.

If you have any questions, concerns, or complaints about our Privacy Policy, practices, or services, you can contact our office by email at info@globalsynergytech.com. Alternatively, you can contact us by phone: 507 201-9164

We will respond to all requests, inquiries or concerns within thirty days.